Shipping

We offer various shipping methods through USPS. Please check with them on tracking once your order has shipped.

Once the order is processed and the shipping label is created you will receive an email, with your tracking number included.

We ship and process orders Monday through Friday during business hours of 9AM-5PM Pacific Standard Time.

There are various shipping options depending on how quickly you wish to receive the item. Please allow for extra time regarding orders outside of the United States.

Yes, we do ship internationally. Shipping totals are calculated during checkout.

*Due to issues with various carriers shipping and delivering to South Africa, we cannot deliver there at this time.

Returns & Refunds

You have 14 days from the date received to return your product. The items must be unused, and you are responsible for paying the return shipping cost.

Please reach out to customer support at info@v-syndicate.com.

Payment

You can pay for your order via credit card or PayPal.

While checking out your order, you will be redirected to the Paypal website, where your payment will be processed.

Wholesale

Yes, we offer wholesale on our stock products. Please refer to our “Wholesale” tab. Wholesale products are sold to qualified businesses only.

Please head to our “Wholesale” tab and submit an inquiry. You will receive a response from our staff in 24-48 hours.

Please direct your questions to info@v-syndicate.com and our staff will reply within 24-48 hours.

Please contact info@v-syndicate.com, minimum order quantities vary for most products.

Custom

We do not offer one offs—there is a minimum purchase requirement for every custom product. Please contact us for details.

At this time we are not taking private inquiries on stock product designs.

Custom Grinder Cards do have customizable sleeves, but not every item offers this option. Custom packaging is possible for most products, if minimum order quantities are met. Please inquire at info@v-syndicate.com for additional details.

Production times vary between products. Grinder Cards, for example, take approximately 4-6 weeks to produce and ship and 3-4 weeks for repeat designs. For production times on our other custom products please contact info@v-syndicate.com.

Prices vary between products. Please inquire at info@v-syndicate.com for pricing details.

Samples of any custom product can be made before mass production, please inquire at info@v-syndicate.com as product sample cost varies depending on which item.

Social Media

Please email any brand ambassador inquiries to socialmedia@v-syndicate.com

Send us a DM on Instagram or email socialmedia@v-syndicate.com with your content ideas and examples. If we feel that you suit our style we’ll send you a package!

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